IMPORTANT: No deliveries will be automatically sent without prior contact with you via email.
All corals are shipped within a waterproof plastic container or doubled bagged, they are then placed within a food standard insulated box and in most cases will be accompanied via a 40-hour heat pack.
If the weather is expected to be too warm these will occasionally be left out.
After we have agreed on a date on which the corals can be received, they will then be sent out on a 'next day, before a 1pm' delivery slot
Shipments can be sent on Tuesdays, Wednesdays, and Thursdays.
Fridays aren't an option as if there is any delay at the post office they won't arrive until Monday.
All deliveries must be signed for on the first attempt so please ensure someone is available to receive them.
Failure to accept them on the first attempt will void the DOA policy.
Returns will not be accepted.